EXCHANGE & RETURN POLICY

- No Refunds, Exchange Only: We prioritize customer satisfaction and offer exchanges for items that don't meet expectations.

- Thorough Inspection at Delivery: Check the item before the courier leaves; you can pay for shipping and not accept the package if there are any issues.

- Exchange Period: You have 14 days from delivery to request an exchange.

- Exchange Process: Contact customer service with order details and reason for exchange. Follow their instructions for packaging and returning the item.

- Delivery Time for Exchange Items: We aim to deliver the new item within 2-5 business days, depending on location.

 

If you have any questions or need assistance, please contact our customer service team. 

 

Thank you for choosing LEOCANSA